Lion88 Casino Privacy Policy
This Privacy Policy explains how Lion88 Casino collects, uses, stores and protects personal information when you visit our website, create an account, use our services or contact us. It is intended to help you understand your privacy choices and the steps we take to handle information responsibly.
Lion88 Casino is designed for customers in Australia who are at least 18 years old. By using the website, you acknowledge that you have read this policy. Certain services may also be subject to additional notices displayed during registration, payment or account verification.
Information We Gather
We collect information that is necessary to operate an online casino, maintain account security, process transactions and provide customer support. The information we receive may depend on how you interact with Lion88 Casino.
- Identity details, such as your name, date of birth and account username.
- Contact information, including your email address and other details you choose to provide.
- Account information, including login credentials, preferences, responsible gaming settings and communication choices.
- Verification information, which may include documents or other details needed to confirm identity, age or account ownership.
- Transaction information, such as deposits, withdrawals, payment method details, amounts and transaction history. Payment providers may process complete payment credentials directly.
- Technical information, including IP address, browser type, device identifiers, operating system, language settings and general location information.
- Usage information, such as pages visited, games viewed, session dates, clicks and interactions with website features.
- Information you provide when contacting support, reporting a problem, submitting feedback or participating in promotions.
Some information is required to create and operate an account. If you do not provide requested information, we may be unable to complete verification, process a transaction or provide particular features.
How We Use Personal Data
Lion88 Casino uses personal information for clear business and operational purposes. We aim to collect only information that is relevant to those purposes and to use it in a fair and understandable way.
- To register and manage your player account.
- To verify your identity, age and eligibility to use the services.
- To process deposits, withdrawals, bonuses and other account transactions.
- To provide games, website functions, customer service and requested information.
- To detect and prevent fraud, payment abuse, account misuse and other suspicious activity.
- To maintain website performance, troubleshoot faults and improve products and user experience.
- To monitor activity for security, responsible gaming and operational risk management purposes.
- To send service messages, account notices, security alerts and other essential communications.
- To send promotional communications where permitted and in line with your communication preferences.
- To meet applicable legal, regulatory, tax, accounting or dispute-handling obligations.
We may combine information collected from different interactions where this is reasonably necessary for these purposes. We do not use personal information for purposes that are materially incompatible with this policy without providing appropriate notice.
Cookies and Online Tools
Cookies are small text files placed on your device when you visit a website. Lion88 Casino and its service providers may use cookies, pixels, local storage and similar technologies to remember settings, maintain sessions, understand website usage and support security.
- Essential technologies help the website operate, keep you signed in and protect account functions.
- Preference technologies remember choices such as language, display or session settings.
- Analytics technologies help us understand traffic, navigation and technical performance.
- Security technologies assist with detecting unusual activity, automated abuse and fraudulent behaviour.
Your browser or device may allow you to block, delete or limit cookies. Disabling essential cookies may prevent some parts of the website from working correctly. Where a cookie preference tool is available, your choices can be managed through that tool. Similar technologies may continue to operate where they are required for security or core functionality.
When Information Is Shared
We may disclose personal information to carefully selected recipients when sharing is necessary to provide services, protect users or perform legitimate business operations. Recipients are expected to handle information securely and only for relevant purposes.
- Payment processors and financial service providers that facilitate deposits, withdrawals and payment checks.
- Identity verification, fraud prevention and risk assessment providers.
- Technology, hosting, analytics, security and customer support providers.
- Professional advisers, auditors and insurers where their involvement is required.
- Corporate partners involved in a business transfer, restructuring, acquisition or sale of relevant assets.
- Government authorities, courts, law enforcement bodies or other parties where disclosure is required or reasonably necessary under applicable law.
We do not sell personal information as a general commercial product. Information may also be shared where you request or authorise the disclosure, or where sharing is necessary to investigate suspected unlawful activity, protect Lion88 Casino or protect another person.
Keeping Data Secure
We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration and disclosure. These measures may include access controls, authentication procedures, monitoring, secure communications and staff confidentiality requirements.
No website, network or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your password and account access details confidential, using a secure device and notifying Lion88 Casino promptly if you suspect unauthorised account activity. We will take appropriate steps to assess and respond to reported security incidents.
How Long We Keep Information
We retain personal information only for as long as it is reasonably needed for the purposes described in this policy. The retention period depends on the type of information, why it was collected, whether your account remains active and whether a legal, accounting, dispute or security need applies.
When an account is closed, information may remain in restricted records for a period needed to complete outstanding transactions, resolve complaints, prevent repeat misuse, meet applicable obligations or establish and defend legal claims. Data that is no longer required may be securely deleted, anonymised or aggregated so that it can no longer reasonably identify you.
Your Privacy Choices
Depending on your circumstances and applicable law, you may have rights concerning the personal information held by Lion88 Casino. These rights are not always absolute and may be subject to verification, exemptions or legitimate operational requirements.
- Request access to personal information we hold about you.
- Ask us to correct information that is inaccurate, incomplete or out of date.
- Request deletion of information where there is no valid reason for continued retention.
- Ask for certain processing activities to be restricted or object to particular uses.
- Withdraw consent where processing is based on consent, without affecting earlier processing.
- Opt out of promotional communications by using the unsubscribe option or changing account preferences.
- Raise a concern about how your information has been handled.
To protect accounts and personal data, we may need to verify your identity before responding to a request. We will generally respond within a reasonable period and explain any lawful reason why a request cannot be fully completed.
External Providers and Links
The website may use third-party services or contain links to websites that Lion88 Casino does not control. These providers may collect or process information under their own privacy policies and terms. Their practices are not governed by this policy.
Examples may include payment services, identity checks, analytics tools, advertising platforms, fraud monitoring systems and social media features. Before submitting information to an external service, you should review its privacy notice and confirm how your information will be used. Lion88 Casino does not accept responsibility for the content or privacy practices of unrelated websites.
Transfers Across Borders
Some service providers or business partners may process personal information in countries outside Australia. Where information is transferred internationally, Lion88 Casino will take reasonable steps to use appropriate contractual, technical or organisational safeguards and to ensure that the information continues to receive suitable protection.
International processing may be necessary for hosting, payment services, verification, security, technical support or other functions required to operate the platform. By using the services, you understand that information may be handled in jurisdictions with privacy rules that differ from those in Australia, subject to applicable protections and legal requirements.
Changes to This Policy
We may revise this Privacy Policy when our services, technology, business processes or legal obligations change. The updated version will be made available on the website with a revised effective date where appropriate.
Material changes may be communicated through the website, account notifications or other suitable channels. Your continued use of Lion88 Casino after an updated policy becomes available indicates that you have reviewed the revised terms, unless applicable law requires a different form of consent.
Contact and Privacy Enquiries
If you have a question about this Privacy Policy, want to exercise a privacy right or believe that your personal information has been handled incorrectly, contact Lion88 Casino at [email protected]. Please provide enough information for us to understand your request, while avoiding unnecessary disclosure of sensitive documents in an initial message.
We may ask for additional information to confirm account ownership before discussing personal data or making changes. We will review privacy concerns carefully and seek to resolve them through the appropriate process.
Last updated: